Posts Tagged ‘strategic thinking’

What Personal Touches Are You Doing To Increase Attendance At Your Conference or Events?

Wednesday, October 14th, 2009

There are many ways to communicate with your potential conference attendees that it’s very easy for the information being communicated to be lost or forgotten because of the use of traditional communication methods. To separate your communications from the traditional ways, personalize the information. Incorporating personalized information into your communication efforts will help with increasing attendance at your conference. Encourage potential attendees to engage with the information they are receiving by using pURL’s, twitter, and facebook.

PURL’s
Personal URLs are perfect for potential attendees to interact with the marketing materials. For example, as you send out your save the date postcard, you can send along with it a PURL for the recipient to log on to. On their personal page, you can have them register early, fill out a questionnaire, or have them choose or suggest topics that they would like to have covered during the conference. By allowing the attendee to participate during the pre-conference stage, the conference value and attendance will increase.

Twitter
During the pre-conference stage, you can begin to setup #hashtags for your conference on Twitter. Invite possible attendees to follow your conference twitter account to receive instant updates about the conference and to begin conversations about what they would like to see at the conference and to start networking with other attendees.

Twitter can be used during the conference as well to let attendees provide their own personal views on subjects and to strike up hot topics throughout the conference. Have the speakers setup their own accounts so they can get involved with conversations through twitter.

For more information, check out our newsletter on Twittering your Annual Conference.

Facebook
Setting up a group on Facebook for your conference is a great tool. As you add friends to the group, you can gauge the potential for attendees at your conference. Utilizing the upcoming events tool, the group will be notified about key dates for the conference.

Check out this blog post about using Facebook for your organization.

Registration Offers
Who does not like a discount or special offer? Why not offer a discount for early registration using PURL’s? Provide special offers to your Facebook Fans who participate in discussions. Conduct contests through Twitter during the conference where you provide information or clues only seen through your Twitter updates.  Providing more options for early registration and participation in pre and post conference sessions will encourage members to take advantage of the situation and in turn it will help with conference attendance and late registration because we know “it’s not just a trend, it’s a fact.”

By incorporating these personalization tools, you will help with the overall value of the conference, but more importantly it will help increase your attendance.

Rottman Creative Group

Fill Your Empty Seats with RCG’s Exclusive Marketing Planning Package

Tuesday, October 13th, 2009

We’ve been giving you guys tons of tips and how-tos about conference marketing, and now its time to help you put it all together and fill those empty seats at your next conference.

“We cannot adjust the wind… but we can adjust the sails.”  Unknown

This marketing plan package equips association and non-profit executives with the tools and knowledge to fill the empty seats. This package is especially designed for:

  • Associations and non-profits with a limited staff
  • Organizations not meeting their attendance goals
  • Organizations with an In-house marketing team that needs a fresh set of eyes to review currents strategies

We are only offering this special package in the first quarter of 2010. If you want to reach your conference attendance goals for next year, then check out the details and special price for the workday sessions and remote guidance provided in our exclusive Marketing Planning Package.

Rottman Creative Group

The Adult Version of Rock’em Sock’em

Monday, July 13th, 2009

Rock'em Sock'em

When it comes to meeting conference attendance goals or fundraising goals, we know that sometimes you feel like the champ, but there are also times when you’ve taken a hard hit.

The competition can be tough as you battle for your audience’s attention and commitment. Many associations are finding that marketing plans that have worked in the past are now producing poor results.

Remember the classic game Rock’em Sock’em? The hours of fun spent knocking off the block of your tough opponents? And, the strategy that went into moving your red or blue robot into position, throwing punches at the perfect time – and most importantly, to try again after defeat.

Association marketing can often feel like today’s adult version of Rock’em Sock’em. You take those hard-blowing punches when e-mail blasts give less-than-desired results, or few members are jumping on board for early-registration.

It’s times like these that you simply have to pick yourself up, and keep swinging. Think on your feet and keep an open mind to new possibilities. If the same old punches aren’t working anymore, learn some new ones. Strengthen the impact of your conference marketing with a finely tuned logo. Improve membership retention with better communication through social media. Re-think your event marketing plan.

Keep rockin’ and sockin’ to discover those block-buster punches, and celebrate with that beloved gotcha victory cry!

Rottman Creative Group

The Conference Brand Mark Podcast

Wednesday, July 8th, 2009

In this podcast we are going to attack this lesson by breaking brand marks down into five key elements. As I explain how to make your conference brand mark a successful tool in portraying the overall value of your event, you will notice a reoccurring theme of pushing the value of your event, instead of the location of the conference. So I may start to sound like a broken record, but that just reinforces the potential strength your conference logo can have.

The Conference Brand Mark Podcast

Listen Now!

Be sure you subscribe to this monthly podcast!

Rottman Creative Group

Direct Mail + Social Media Marketing = Fundraising Success!

Tuesday, June 16th, 2009

easy tips to help nonprofits

To compliment our recent Whitespace Newsletter about conference marketing success by integrating direct mail and social media, we put together a few tips for our nonprofit friends who are slightly more interested in fundraising.

We’ve put together 4 easy tips to help nonprofits:

  • Engage previous supporters
  • Find new prospects
  • Convert prospects to donors
  • Raise more money without greatly increasing your budget

Tip #1

Let supporters know about your presence on social networking sites. In addition to finding supporters on Facebook and LinkedIn with your current email list, you can also inform them about connecting with the nonprofit through these channels with short blurbs on direct mail pieces, emails and the organization’s website.

Tip #2

Respond to feedback from social networking sites, and share it with supporters who are likely keeping up with the organization through direct mail or email. The nature of social networking is that it allows users to provide instant feedback – the good, the bad, and sometimes the ugly. We’re not going to touch on how to handle the bad or the ugly, but we think you should sing the good feedback from the rooftops! Well, not exactly, but we do recommend you share it on direct mail pieces and emails, just like any other testimonial.

Tip #3

Integrate the campaign logo and theme across all mediums. Some organizations feel that their online marketing has to have a different “brand” than the rest of their marketing. This has potential to confuse the audience. We recommend using the same logo and theme for your fundraising campaign, despite how you are communicating with potential supporters. However, this does not mean you can use the exact same message, word-for-word on your direct mail piece as used on the nonprofit’s Facebook Fan page.

Tip #4

A popular trend (and useful tool) on Twitter is to tag posts with a hash tag (#), plus a keyword. This helps identify what the post is about, but also makes it easy to find when conducting searches. One of the most popular tags is #charitytuesday. This tag is used, you guessed it, on Tuesdays. Twitter users will post something about their favorite nonprofit and include this tag, hoping that the post will help raise awareness.

Alerting Twitter followers about upcoming direct mail pieces will peak their interest and let them know you need their help in raising awareness about the campaign. This is a great opportunity for nonprofits during a fundraising campaign with the potential to encourage matching gifts and referrals.

Rottman Creative Group

What is social media marketing?

Tuesday, June 16th, 2009

What is social media marketing?

Fairly soon your lives will be enriched with another edition of our newsletter, White Space. This month’s topic is on integrating social media marketing and direct mail – safely and effectively! But, we thought it might be best to have a quick and dirty lesson on social media marketing.

Let’s start with seeing what Wikipedia has to say:

“Social media marketing is an engagement with online communities to generate exposure, opportunity and sales. The number-one advantage is generating exposure for the business, followed by increasing traffic and building new business partnerships. Common social media marketing tools include Twitter, Blogs, LinkedIn, Facebook and YouTube.”

Social media marketing is…

  • A conversation. Brands/companies/organizations talk to consumers, consumers talk about, – most importantly consumers talk to each other.
  • Word of mouth advertising.
  • A chance to hear what people are saying about you, because whether or not you join the conversation – they are still going to talk about you.


Social media marketing is not…

  • A trend. It’s a shift in how we communicate.
  • Simply joining Facebook. You have to participate.
  • Going to ruin your reputation (if you are wise about it).
  • Controlling online conversations. It is about listening and engaging.

Rottman Creative Group

How Associations and Nonprofits Can Benefit from Using Ning

Wednesday, May 20th, 2009

In our most recent White Space newsletter we discussed conference marketing tailored to Millennials, and briefly mentioned the slight addiction to social networking among this generation. Turns out, the addiction is contagious and now the Millennials are teaching their parents how to use Facebook and Twitter.

But, did you know that those are not your only options for creating social networks? Using commercial social networks is becoming more and more popular for nonprofits and associations. But, they may not always be the best fit. This is especially true if your members are really active within your social network.

The next step up for organizations is to create a house social network, which is not as difficult and technical as you might think thanks to the help of Ning.

What is Ning?

What is Ning?Ning is an online platform for people to create their own social networks. With little time investment organizations can set up their own house social network that can add an alternative way to engage with their members and fulfill their goals or mission.

In a recent survey, nonprofits answered questions about social networking, over three-quarters of the survey respondents indicated that the network is valuable asset to their communication efforts.

Popular Features of Ning

Ning has several features that allow members to easily share information with each other.

  • Communicate with members through blogs, forums and videos.
  • Members can also interact with each other through chat and sharing pictures.
  • Communication is encouraged through the ability to form groups based on interests or geography.
  • Nonprofits can increase fundraising efforts by installing widgets to collect donations.
  • Increase event participation by posting information to your members.
  • Export your social network member data to increase your list of contacts.

Enough Talk

We’ve done some research and found some quality house social networks from organizations to help give you a picture of how this tool can increase communication and engagement in your members. Check them out, then come back and leave us a comment on what you think.

ASPCA
American Library Association
Geographical Association Network (A network for geography teachers)
Bridge Builders

Rottman Creative Group

A Primer on Millennials

Tuesday, May 19th, 2009

Millennials

There isn’t a precise consensus on which birth years mark the entrance of the Millennials, but you know who they are. They include the newest employees in the office and they can often be found giving technology tutorials to Baby Boomers.

In recent years there has been an increase in talk about generations mixing in the workplace. Many offices are a combination of Baby Boomers, Gen-Xers and Millennials (or Gen Y) trying to figure out how to work alongside each other in productive, efficient and enjoyable ways. What have you learned about the Millennials when trying to figure out how to manage your office? What can those lessons teach you about how to communicate with members in your association of that same age?

In our latest issue of White Space we covered tips for conferencing marketing to Millennials. Our tips are based on what we know about these young whippersnappers.

Marketing 101: Get to Know Your Target Audience

  • They have advertisers bending over backwards trying to figure out how to communicate to this group. They don’t respond to traditional marketing efforts like previous generations.
  • Millennials have grown up with technology. Cell phones and the Internet have affected the way they communicate, but also, how Millennials use technology has affected the development of many products and services.
  • They are team-oriented. They enjoy acting as resources and mentors for each other.
  • They have perfected the art of multi-tasking. On average they consume up to 20 hours of media a day, but accomplish it within only seven hours of actual clock time by using multiple media platforms at the same time. It’s not uncommon for them to be watching TV while uploading music to their iPod, texting friends, instant messaging friends, and checking in on their social networks all at the same time.
  • They expect recognition. They grew up receiving awards and trophies not only for winning, but simply for participating.
  • They believe they can make the world a better place. They will give time and money to causes, and in some ways are more charitable than other generations.
  • How an organization cares for the environment and gives back to the community is equally – if not more important than the quality and price of whatever product or service they are offering.
  • They are new to the professional workplace and need mentoring. Besides enjoying the personal attention of mentoring, they respect positions and titles and want a relationship with their boss and other authority figures.
  • They have grown up playing video games. But we aren’t simply talking about Mario Brothers. As teenagers Millennials started playing Massive Multiplayer Online Role Playing Games (MMORPG), which allowed them to form online teams with players all around the world and collaborate to complete complicated tasks. This reinforces the idea that Millennials are team-oriented, but it also shows that they have developed the necessary skills for complex, fast-paced team problem solving.

Check out our latest edition of White Space to learn how to take this information about Millennials and use it to better your communication with them.

Rottman Creative Group

The Best of White Space, First Edition

Friday, May 15th, 2009

Best of RCG White Space Newsletter

This week we are introducing The Best of White Space. This print version captures the highlights of our monthly e-newsletters over the past few months. Conference marketing, Twittering your annual conference and improving membership retention are just a few of the topics included in this premiere edition of The Best of White Space.

Keep an eye out for your copy to arrive on Tuesday or Wednesday of next week.

If you would like to receive a copy, simply email us at rcg@rottmancreative.com.

Rottman Creative Group

Nonprofits Benefiting from Social Media and Online Contests

Tuesday, May 12th, 2009

Friendly Competition

Bringing awareness to social issues and supporting charities is the fastest growing trend we see in social media. And lately the most successful campaigns have been ones that involve a friendly competition.

You are probably all aware of the recent Twitter challenge between popular TV star Ashton Kutcher and CNN. The heavily-publicized contest started with Kutcher and CNN battling to be the first to obtain 1 million Twitter followers, and ended with Kutcher, CNN and Oprah Winfrey purchasing mosquito bed nets to combat malaria. Kutcher also donated $100,000 to the Malaria No More Fund. The contest was talked about on everything from morning news shows to late night TV. It aided in boosting Twitter’s popularity, but also brought awareness to an important social issue.

A Facebook Contest worth $3 Million

A more popular way of using social media for online competitions is to have various charities compete for funds. Yesterday Target launched an online contest through Facebook called Bullseye Gives. The premise is that Facebook users can go to Target’s profile and vote once a day between May 10-25 to determine how Target distributes $3 million among 10 charities. The participating charities are:

American Red Cross
Breast Cancer Research Foundation
Feeding America
The HandsOn Network/Points of Light Institute
Kids In Need
National Parks Foundation
Operation Gratitude
Parent Teacher Association
St. Jude Children’s Research Hospital
The Salvation Army

Although it was just launched yesterday, nearly 6,000 votes have been cast, and St. Jude Children’s Research Hospital in the lead. At the end of the contest Target will tally the votes and allocate the $3 million based on the percentage of votes each charity received. The contest will result in each of the nonprofits earning some percentage of the funds, raising awareness about their organization and learning a new use for social media. As for Target, the contest is an opportunity to demonstrate their commitment to supporting nonprofits, which will enhance their brand.

The opportunity for nonprofits to win money through online contests is growing exponentially, adding another viable option for fundraising. Most of these contests will require nonprofits to sharpen their social media skills. Starting a blog, learning how to “tweet” and starting a profile page on Facebook are just the beginning. But, besides winning money through these contests, nonprofits are raising awareness and support through social media just by participating. To us it seems like a win-win situation.

Rottman Creative Group