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	<title> &#187; Feedback Tracking</title>
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		<title>Conferences and Crowdsourcing</title>
		<link>http://rcg-blog.com/2010/04/05/conferences-and-crowdsourcing/</link>
		<comments>http://rcg-blog.com/2010/04/05/conferences-and-crowdsourcing/#comments</comments>
		<pubDate>Mon, 05 Apr 2010 14:51:41 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Rottman Creative Group]]></category>
		<category><![CDATA[association conference]]></category>
		<category><![CDATA[association leaders]]></category>
		<category><![CDATA[associations]]></category>
		<category><![CDATA[conference]]></category>
		<category><![CDATA[Conference Marketing Plan]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[Feedback Tracking]]></category>
		<category><![CDATA[Google Analytics]]></category>
		<category><![CDATA[Increase Member Retention]]></category>
		<category><![CDATA[member engagement]]></category>
		<category><![CDATA[member retention]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[strategic thinking]]></category>

		<guid isPermaLink="false">http://rcg-blog.com/?p=769</guid>
		<description><![CDATA[Most associations we know are petrified of social media. We get it: change is scary and opening the floodgates could lead to some nasty comments that most of us would rather not see. But it's 2010, and it's time to get with the program or risk becoming obsolete. These days, one of the most effective and interactive ways to use social media is to crowdsource, soliciting ideas from outside your organization. ]]></description>
			<content:encoded><![CDATA[<p style="text-align: left;">Most associations we know are petrified of social media. We get it: change is scary and opening the floodgates could lead to some nasty comments that most of us would rather not see. But it&#8217;s 2010, and it&#8217;s time to get with the program or risk becoming obsolete. These days, one of the most effective and interactive ways to use social media is to crowdsource, soliciting ideas from outside your organization.</p>
<p style="text-align: left;"><em>WIRED </em>magazine contributing editor Jeff Howe coined the term &#8220;crowdsourcing&#8221; in the magazine in 2006, and the concept has been picking up steam ever since. &#8220;Unconferences,&#8221; where the conference agenda is driven entirely by attendees, are one example of crowdsourcing in action.</p>
<p style="text-align: left;">Even if your association isn&#8217;t ready to completely hand off the reins, you can still use crowdsourcing to collect suggestions and get members excited. The thing to remember is that crowdsourcing needs to tap into passion. If people are passionate about what they&#8217;re being asked to contribute, whether it&#8217;s a new product idea, a catchy slogan, or a user-generated video, then they&#8217;ll do it.</p>
<p style="text-align: left;">Healthy competition can help your association. When members see colleagues brainstorming or creating, they&#8217;ll want to get involved, too. However, prizes or incentives needn&#8217;t be expensive. Think about something of value you already have as an offer. Maybe it&#8217;s recognition at your conference or a cool new product from one of your sponsors.</p>
<p style="text-align: left;">Here are a few ways your conference can tap into crowdsourcing:</p>
<ul style="text-align: left;">
<li><strong>Create a virtual conference room where people can brainstorm. </strong>This could be a forum on the conference website that allows visitors to vote on topics for panels or suggest ways to improve the conference experience.</li>
<li><strong>Set up a physical space at your conference where attendees can exchange ideas.</strong> It could be prototypes for new products, designs for a new logo, or something else entirely. However, remember that it&#8217;s not really about creating products, it&#8217;s about exchanging ideas.</li>
<li><strong>Use Twitter to solicit questions for panelists.</strong> Audience Q &amp; A&#8217;s are an old school form of crowdsourcing, but now users can contribute without even being in the room.</li>
</ul>
<p style="text-align: left;">The great thing about crowdsourcing is that it allows you to create a better conference than you might otherwise have. And when members are engaged and excited, they&#8217;re more likely to attend your conference again and keep renewing their membership.</p>
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		<item>
		<title>4 Ways to Collect Feedback Online</title>
		<link>http://rcg-blog.com/2009/12/01/collect-feedback-online/</link>
		<comments>http://rcg-blog.com/2009/12/01/collect-feedback-online/#comments</comments>
		<pubDate>Tue, 01 Dec 2009 12:11:41 +0000</pubDate>
		<dc:creator>rottmancreative</dc:creator>
				<category><![CDATA[Rottman Creative Group]]></category>
		<category><![CDATA[Collect feedback]]></category>
		<category><![CDATA[Feedback Tracking]]></category>
		<category><![CDATA[member feedback]]></category>
		<category><![CDATA[social media tools]]></category>
		<category><![CDATA[Tools for Social Media]]></category>

		<guid isPermaLink="false">http://rcg-blog.com/?p=709</guid>
		<description><![CDATA[One thing that most of your members, conference attendees and website visitors have in common is that they want to have their say. They want to give their opinion and know they’ve been heard. And, if you don’t respond, the world is full of organizations or businesses who will.
Here are four tools that can help [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align:left;">One thing that most of your members, conference attendees and website visitors have in common is that they want to have their say. They want to give their opinion and know they’ve been heard. And, if you don’t respond, the world is full of organizations or businesses who will.</p>
<p style="text-align:left;">Here are four tools that can help you gather info that will be helpful in making future decisions about event planning, marketing, and publications.</p>
<p style="text-align:left;"><a title="SuggestionBox.com" href="http://www.suggestionBox.com" target="_blank">1. SuggestionBox.com</a></p>
<p style="text-align:left;">Suggestion Box is an easy-to-use, web-based service that can allow you to ask for ideas from your audience. It is a great tool for implementing some of the tips we shared in our newsletter about crowdsourcing. (Link to November newsletter.)</p>
<p style="text-align:left;">It starts with a widget that can be added to your organization’s website that directs website visitors to your suggestion box. Once in your “suggestion box” visitors can post ideas and rate the ideas of others.</p>
<p style="text-align:left;">Association staff can be given access to rate the suggestions internally and send messages to each other about the suggestions privately. You can also automatically notify consumers when one of their ideas has been implemented.</p>
<p style="text-align:left;"><a title="YackTrack.com" href="http://www.yacktrack.com" target="_blank">2. YackTrack.com</a></p>
<p style="text-align:left;">YackTrack is a free-to-use search engine. Focused on online conversations, YackTrack searches Twitter, Technorati, Google Blog Search, Flickr, Mixx, delicious, Identica and more. After completing a search, you can subscribe to an RSS feed to read new chatter about your search topic as it is posted.</p>
<p style="text-align:left;"><a title="GetSatisfaction.com" href="http://www.getsatisfaction.com" target="_blank">3. GetSatisfaction.com</a></p>
<p style="text-align:left;">GetSatisfaction is more tailored for businesses, but it can still be useful to organizations. The website allows individuals to report problems or complaints with a product or service. Setting up a free account could provide a great space for conference attendees to be honest about their experience at your most recent conference. Association staff members can then respond over the site.</p>
<p style="text-align:left;"><a title="SurveyMonkey.com" href="http://www.surveymonkey.com" target="_blank">4. SurveyMonkey.com</a></p>
<p style="text-align:left;">SurveyMonkey is an online survey tool, that allows you to plug in your own set of questions, pick your industry, set your parameters and then get instant results. The service is free for up to 100 survey responses.</p>
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