This afternoon our web hosting service (Earthlink) went down causing our site, along with over 2 million other customers sites, to be down. This has gone on for over 6 hours. Earthlink has not posted anything on a blog nor on twitter.
All of our updated information has come from twitter. A hastag was instantly created for #earthlink and within minutes thousands of tweets were sent. The tweets ranged from finding out if anyone else is expereicing this issue to how ironic it is that Earthlink went down on Earth day.
This goes to show that twitter is a great resource for up to date news between users and how it can keep others in touch with the happenings around the world.
Earthlink has not updated their twitter status in over 2 years nor have they sent out any updates on the issue. If twitter was not around, all earthlink customers would be left in the dark about this major issue that is affecting millions of business around the world.